Error 61?

 

 If you are experiencing trouble with CD playback, it could be that the laser assembly has failed and needs replacing. Typical examples of this include:

 

• The CD will not spin

• The CD spins but cannot be read

• The CD spins backwards

• The CD is returned abruptly to the magazine without playing

• The CD reads some CDs but not others (particularly CD-R)

​

Sometimes the spindle motor itself is the cause of the issue and needs a service, while there is also the possibility that the electronic board inside the unit has developed a fault.

 

You can send your laser assembly to us for testing, and we will advise on the steps necessary to get your NSM CD jukebox back up and running.

​

Please get in touch before you send a unit to our workshops for repair. 

We'll have a chat with you first to make sure we receive everything we need.